Where Is My Package? - Courier Transportation Software » Deployment

Does WIMP come with a manual?

WIMPmaster — Sun, 02 Jan 2011 16:14:28 +0000

Yes. In these current times, we believe putting the manual online for everyone to use makes more sense. Unlike the “olden days”, a manual for a multi-user application gets put on the shelf behind the desk of the president. Moreover, your System Administrator/Owner can update all the pages to better fit their business. This manual is also Role-based and privilege-restricted; your Accountant will only see the sections applicable to the ‘Accountant’ role, and so on.

How many companies are using WIMP?

WIMPmaster — Sat, 25 Dec 2010 20:57:49 +0000

As of this publishing, WIMP software is deployed in over 10 locations nationwide, and growing. See Locations page, to view their respective cities.

What modules are available in WIMP?

WIMPmaster — Sat, 25 Dec 2010 20:55:56 +0000

Currently, the following modules run on WIMP software:
Dispatch, Invoicing, Accounting w/ export to Quickbooks™, Report Writing, Pricing, Scheduled Runs, Track & Trace, Mapping, Sales/Delivery Reports, Bar Coding and Imaging, Document Indexing.

Can we take orders over the internet?

WIMPmaster — Sat, 25 Dec 2010 20:51:55 +0000

Yes. WIMP software is specifically devised to take orders via telephone or over the internet. Additionally, an order could also be taken on an iPad.

What type of training comes with WIMP?

WIMPmaster — Sat, 25 Dec 2010 20:50:17 +0000

Training to you and your employees will be provided. [more here]

WIMP software comes with it’s own Web-based editable manual (printable material) is readily available, plus Internet/Phone training is at hand. On-site training is optional at an additional charge. (Travel expenses may apply.)

Does WIMP allow customers to track packages over the internet?

WIMPmaster — Sat, 25 Dec 2010 20:45:58 +0000

Yes. This is one of the crown jewels of the power of WIMP software. It can allow your customers to track their packages/documents on their own, in real-time, without phoning your company to ask the infamous question, “Where Is My Package? ™”. Furthermore, they would have limited information access, an access information level determined by your company.

Additionally, depending on the access level of your employee’s job status, you can provide a Status Update to the customer via email, print or fax.

Do you have any tools to help transfer our existing data?

WIMPmaster — Sat, 25 Dec 2010 20:18:22 +0000

We can import data in XML, CSV, or SQL, however if you are a Datatrac ™ or Ascar ™ client, we have tools to port a good portion of your data.

What type of database engine does WIMP run under?

WIMPmaster — Sat, 25 Dec 2010 20:12:42 +0000

WIMP software is powered by MySQL, which is famous for its speed and power. It offers performance which surpasses that of the “big iron” databases in many areas. Overall, it is second-to-none in terms of ease of access and flexibility.

How long does it take to transfer from our existing software to WIMP?

WIMPmaster — Sun, 19 Dec 2010 22:57:38 +0000

It takes about 1 to 3 days to get a system setup and running, depending on how much data needs to be imported and sophistication of your companies operation.