Does WIMP allow customers to track packages over the internet?

by WIMPmaster
Published on: December 25, 2010
Categories: Why WIMP?
Comments: No Comments

Yes.  This is one of the crown jewels of the power of WIMP software.  It can allow your customers to track their packages/documents on their own, in real-time, without phoning your company to ask the infamous question, “Where Is My Package? ™”.  Furthermore, they would have limited information access, an access information level determined by your company.

Additionally, depending on the access level of your employee’s job status, you can provide a Status Update to the customer via email, print or fax.

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